Refund Policy
Last updated: 12/1/25
Digital Products (eBooks, Downloads)
All digital product sales are final.
Because files are delivered instantly, refunds cannot be issued once a download link is sent.
Physical Books
Refunds may be issued for:
Damaged items
Incorrect items received
Lost shipments (case-by-case review)
To request a refund or replacement, contact indiesandink@gmail.com within 7 days of receiving your order.
Photos of damage may be required.
We do not refund orders for buyer’s remorse.
Formatting, Additional Tee designs, Cover Design & Coaching Services
Due to the custom and time-based nature of these services:
Deposits and completed services are non-refundable.
If the project has not yet begun, you may request a partial refund.
If work has started, refunds are not available, but revisions may be offered if included in your service package.
Cancellations
You may request cancellation of a service project before work begins.
Once work has started, cancellation may not be possible.
Contact
If you need assistance, email:
indiesandink@gmail.com